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Privacy Policy
Welcome to EBH EARNERS.
EBH EARNERS (we) respect your privacy and are committed to protecting the personal information entrusted to us.
This Privacy Policy explains how EBH EARNERS collects, uses, stores, protects, and shares personal information when you access or use our website, platform, courses, digital products, creator services, affiliate programs, and related services (collectively, the “Platform”).
By accessing or using EBH EARNERS, you acknowledge that you have read and understood this Privacy Policy.
Last Updated: September 15, 2026
1. Information we collect
Depending on how you use EBH EARNERS, we may collect the following categories of information.
A. Information You Provide
This may include:
- Full name;
- Email address;
- Telephone number;
- Account credentials;
- Profile information;
- Billing and transaction information;
- Course enrollment information;
- Creator or instructor information;
- Customer-support communications;
- Reviews, comments, feedback, and testimonials;
- Other information you voluntarily provide to us.
We aim to collect information that is reasonably necessary for the relevant purpose.
B. Payment Information
Payments may be processed through third-party payment providers.
Depending on the payment method used, the payment provider may collect information such as card details, mobile-money information, banking information, or other payment credentials.
EBH EARNERS may receive transaction information necessary to confirm and administer your purchase, but we do not necessarily store complete payment-card credentials on our own systems.
Third-party payment providers may process your information under their own privacy policies and terms.
2.course and learning data
When you purchase or access a course, EBH may collect information relating to your use of that course, including:
- Courses purchased;
- Lessons accessed;
- Course progress;
- Percentage of course consumed;
- Completion status;
- Quiz or assessment activity;
- Certificates issued;
- Permitted downloads;
- Access dates and times.
This information may be used to provide course functionality, track learning progress, issue certificates, protect course content, prevent unauthorized access, administer refunds, and maintain Platform security.
3. how we use your information
EBH EARNERS may use personal information to:
- Create and manage user accounts;
- Provide access to purchased courses and services;
- Process and verify payments;
- Process eligible refunds;
- Track course progress;
- Provide customer support;
- Communicate regarding accounts, purchases, and services;
- Send important service notifications;
- Improve our Platform and educational products;
- Understand how users interact with the Platform;
- Detect and prevent fraud, abuse, and unauthorized activity;
- Protect Platform security;
- Administer creator or instructor programs;
- Analyze Platform performance;
- Comply with legal and regulatory obligations;
- Enforce our Terms & Conditions and other policies;
- Send marketing communications where permitted by applicable law.
4. legal basis for processing
Where applicable, EBH EARNERS may process personal information on the basis of:
- Your consent;
- The performance of a contract or provision of a requested service;
- Compliance with legal obligations;
- Legitimate business interests;
- Protection of the rights, security, and property of EBH and its users;
- Other lawful grounds permitted by applicable law.
Where processing is based on consent, you may withdraw that consent where legally applicable.
5. marketing communications
Where permitted by law, EBH EARNERS may send communications regarding:
- New courses;
- Promotions;
- Discounts;
- Events;
- Platform updates;
- Digital opportunities;
- Services that may be relevant to you.
You may unsubscribe from promotional communications at any time through the available unsubscribe mechanism or by contacting EBH.
You may still receive essential communications relating to your account, transactions, security, or purchased services.
6. Cookies and similar technologies
EBH EARNERS may use cookies and similar technologies to:
- Maintain account sessions;
- Remember user preferences;
- Provide Platform functionality;
- Analyze Platform usage;
- Improve performance;
- Understand user behavior;
- Detect suspicious activity;
- Support marketing and advertising activities where applicable.
You may control or disable certain cookies through your browser settings. Some Platform functions may not operate correctly if necessary cookies are disabled.
7. how we share information
We may share personal information where reasonably necessary with:
A. Service Providers
We may use trusted third parties for:
- Payment processing;
- Website hosting;
- Cloud storage;
- Course delivery;
- Data management;
- Analytics;
- Email delivery;
- Customer support;
- Authentication;
- Cybersecurity;
- Fraud prevention;
- Communications;
- Marketing technology;
- Other operational services.
These providers may process information on our behalf and may be subject to contractual, legal, or other obligations concerning the protection of personal information.
B. Course Creators or Instructors
Where reasonably necessary to provide a course or creator/instructor -related service, certain information may be made available to the relevant creator or instructor.
EBH aims to limit such information to what is reasonably necessary for the creator’s legitimate role on the Platform.
C. Legal and Regulatory Authorities
We may disclose personal information where required or permitted by law, court order, legal process, regulatory requirement, or where reasonably necessary to protect the rights, safety, property, or security of EBH, our users, or others.
8. third-party data processing
EBH EARNERS may engage third-party service providers to process, store, manage, or otherwise handle personal information on our behalf.
Such providers may access personal information only to the extent reasonably necessary to perform the services for which they have been engaged.
These providers may include payment processors, hosting providers, cloud-storage providers, analytics providers, communication platforms, customer-support providers, security providers, and course-delivery systems.
Where a third party operates independently as a separate data controller, its own privacy policy may apply.
EBH EARNERS is not responsible for independent privacy practices outside our reasonable control.
9. data security
EBH EARNERS takes reasonable technical and organizational measures designed to protect personal information against:
- Unauthorized access;
- Loss;
- Misuse;
- Alteration;
- Unauthorized disclosure;
- Destruction
You are responsible for maintaining the security of your account credentials and should notify EBH immediately if you suspect unauthorized access.
10. data retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- Provide our services;
- Maintain accounts;
- Process transactions;
- Provide customer support;
- Meet legal and regulatory obligations;
- Maintain financial and accounting records;
- Resolve disputes;
- Prevent fraud and abuse;
- Enforce agreements;
- Protect our legitimate business interests.
When information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable legal obligations.
11. your privacy rights
Subject to applicable law, you may have the right to:
- Request access to personal information we hold about you;
- Request correction of inaccurate information;
- Request deletion of certain personal information;
- Request restriction of certain processing;
- Object to certain processing;
- Withdraw consent where processing is based on consent;
- Request information about how your personal information is processed;
- Lodge a complaint with the relevant data-protection authority.
Certain requests may be subject to legal limitations and identity-verification requirements.
12. account deletion
You may request deletion of your EBH EARNERS account where applicable.
Deleting your account does not necessarily require us to immediately delete every piece of information associated with it.
We may retain certain information where necessary to:
- Comply with legal obligations;
- Maintain financial records;
- Resolve disputes;
- Prevent fraud;
- Enforce agreements;
- Protect our legal rights;
- Meet legitimate regulatory or business requirements.
Information that is no longer required may subsequently be deleted or anonymized.
13. children's privacy
EBH EARNERS does not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to EBH without appropriate authorization, please contact us so that we can investigate and take appropriate action.
14. third-party websites and services
The Platform may contain links to or integrations with third-party websites, applications, social-media platforms, payment services, or other external services.
This Privacy Policy does not govern those third-party services.
You should review the privacy policies of external services before providing personal information to them.
EBH EARNERS is not responsible for the privacy practices, security, content, or policies of independent third-party services.
15. data breaches and security incidents
If EBH becomes aware of a security incident involving personal information, we will take reasonable steps to assess, contain, investigate, and address the incident.
Where notification is required by applicable law, EBH will make the appropriate notifications to affected individuals and/or relevant authorities within the applicable legal requirements.
16.user-generated content
Users may submit reviews, comments, testimonials, questions, feedback, images, videos, or other materials.
You are responsible for ensuring that information you voluntarily publish does not unnecessarily expose sensitive or private information.
Information that you intentionally make public through Platform features may be visible to other users or members of the public.
17. changes to this privacy policy
EBH EARNERS may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal requirements.
The updated version will be published on the Platform with a revised “Last Updated” date.
Where required by law, we may provide additional notice or obtain consent before implementing material changes.
18. contact us
If you have questions, concerns, complaints, or requests relating to this Privacy Policy or the handling of your personal information, please contact EBH EARNERS through the official contact information provided on the Platform.
EBH EARNERS
Website: ebhearners.com
Jurisdiction: Republic of Ghana
