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Refund Policy

At EBH EARNERS, we are committed to providing valuable, practical, and high-quality digital education. Because our courses are digital products that provide immediate access to educational content, we operate a limited 7-day refund policy designed to provide reasonable protection for both learners and EBH EARNERS.

Effective Date: September 15,2026

1. Refund Eligibility

A learner may qualify for a refund if all of the following conditions are met:

  • The refund request is submitted within 7 calendar days from the date of purchase.
  • The learner has consumed no more than 20% of the purchased course.
  • The learner has not shared their account or course access with another person.
  • The learner has not copied, reproduced, recorded, redistributed, resold, or commercially exploited the course or its materials.
  • The purchase and payment can be verified by EBH EARNERS.
  • The learner has not previously received a refund for the same course.
  • The request does not involve fraud, abuse, manipulation, or an attempt to circumvent this policy.

Meeting the 20% consumption requirement does not automatically guarantee a refund. All refund requests remain subject to verification under this policy.

2. The 20% Course-Comsumption Rule

The learner’s course-consumption percentage will be determined using the learning activity and access records available to EBH EARNERS.

For the purpose of this policy, consumption may include completed or substantially accessed lessons, modules, videos, or other traceable course content.

If the learner has consumed 20% or less:

The learner may submit a refund request, provided all other eligibility requirements are satisfied.

If the learner has consumed more than 20%:

The course purchase is generally non-refundable, except where a refund or other remedy is required by applicable law or EBH EARNERS determines otherwise.

A learner may not deliberately manipulate, bypass, or interfere with the Platform’s tracking systems to qualify for a refund.

3. Refund Request Period

Refund requests must be submitted within 7 calendar days of the original purchase.

Once the 7-day period expires, the purchase becomes non-refundable unless otherwise required by applicable law or expressly approved by EBH EARNERS.

The date and time recorded by EBH’s systems may be used to determine whether a refund request was submitted within the applicable period.

4. How to request a refund

Refund requests must be submitted through an official EBH EARNERS customer-support channel.

The learner should provide:

  • Full name;
  • Registered email address or phone number;
  • Name of the purchased course;
  • Date of purchase;
  • Payment or transaction reference;
  • Reason for requesting the refund.

EBH EARNERS may request additional information reasonably necessary to verify the purchase and refund eligibility.

5. Refund review

All refund requests are subject to review.

EBH EARNERS may verify:

  • Purchase records;
  • Payment records;
  • Course-access history;
  • Course-consumption percentage;
  • Account activity;
  • Previous refund history;
  • Evidence of unauthorized sharing or distribution.

A refund request is not considered approved merely because it has been submitted.

6. Approved Refunds

Where a refund is approved, EBH EARNERS will initiate the refund through the applicable payment method or payment provider where reasonably possible.

The time required for the refunded amount to reach the learner may depend on the payment provider, bank, mobile-money operator, card network, or other financial institution involved.

EBH EARNERS is not responsible for delays caused solely by third-party payment providers after the refund has been properly initiated.

7. Course Access After refund

Once a refund is approved, EBH EARNERS may revoke the learner’s access to the refunded course and any associated materials.

A learner who receives a refund must immediately cease using, copying, downloading, distributing, or otherwise accessing the refunded course materials.

Continued use or unauthorized distribution of refunded materials may result in account suspension or termination and may constitute an infringement of EBH’s or the creator’s intellectual-property rights.

8. Technical Access problem

If a learner purchases a course but experiences a genuine technical problem preventing reasonable access to the course, the learner should first contact EBH EARNERS support.

EBH will make reasonable efforts to resolve the problem.

Where EBH cannot reasonably restore access to a purchased course, an appropriate remedy, which may include a refund, may be considered.

Technical problems caused by the learner’s own device, internet connection, software, browser, payment provider, or other external circumstances may be assessed separately.

9. Dissatisfaction & Expected Results

A learner’s failure to achieve a particular personal, professional, or financial result does not by itself create an entitlement to a refund.

EBH EARNERS does not guarantee:

  • Employment;
  • Income;
  • Profit;
  • Sales;
  • Customers;
  • Business success;
  • A specific return on investment;
  • A specific level of skill;
  • Any particular financial outcome.

Courses provide education, knowledge, strategies, and practical guidance. The results achieved by a learner depend on numerous factors, including implementation, effort, experience, market conditions, competition, available resources, and individual circumstances.

10. Fraud & refund abuse

EBH EARNERS reserves the right to reject a refund request, suspend an account, terminate access, or take other appropriate action where there is reasonable evidence of:

  • Fraudulent activity;
  • False information;
  • Payment manipulation;
  • Unauthorized account sharing;
  • Unauthorized copying or distribution;
  • Repeated purchase-and-refund behavior;
  • Deliberate manipulation of course-consumption records;
  • Abuse of promotional offers;
  • Any attempt to exploit or circumvent this Refund Policy.

11. Discounted courses and promotions

Unless expressly stated otherwise, discounted courses, promotional purchases, coupons, special offers, and limited-time deals are subject to this Refund Policy.

Where a specific promotion provides different refund conditions, those conditions will apply to that particular purchase.

12. Free courses & bonuses

Free courses, complimentary materials, promotional resources, bonuses, and other content provided without a separate monetary charge are not independently refundable.

Where a bonus or complimentary product is included with a paid purchase, EBH EARNERS may determine how that bonus is treated for refund purposes.

13. No transfer of refund rights

Refund eligibility belongs solely to the original purchaser and may not be transferred, sold, assigned, or exchanged for another person’s benefit.

14. Legal rights

Nothing in this Refund Policy is intended to remove, restrict, or override any mandatory consumer rights or statutory protections applicable under the laws governing the transaction.

Where applicable law provides a right or remedy that cannot legally be excluded, that right will prevail over any conflicting provision of this policy.

15. policy changes

EBH EARNERS reserves the right to amend this Refund Policy when necessary.

The version applicable to a purchase will generally be the policy presented or made available to the learner at the time of purchase, subject to applicable law.

16. final refund rule

EBH EARNERS offers a limited 7-day refund window for eligible course purchases.

If you request a refund within 7 calendar days of purchase and have consumed no more than 20% of the purchased course, you may qualify for a refund, provided all other conditions of this policy are satisfied.

Once more than 20% of the course has been consumed, the purchase is generally non-refundable, except where required by applicable law or expressly approved by EBH EARNERS.

By purchasing a course from EBH EARNERS, you acknowledge that you have read, understood, and accepted this Refund Policy.